Terms & Conditions
Last updated: 12/03/2025
Welcome to Aguar! By purchasing our products and using our services, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Terms
These terms and conditions govern the sale of Aguar stainless steel water tanks and related services.
By placing an order with Aguar, you confirm that you have read, understood, and agreed to these terms.
2. Orders & Payments
All orders are subject to availability and confirmation of payment.
Prices listed on our website or provided by our sales team are final and non-negotiable.
Payment must be made in full before the order is processed and dispatched.
3. Shipping & Delivery
We strive to deliver tanks within 2 days of purchase. In rare cases, delays may occur due to unforeseen circumstances.
Door-to-door delivery is provided, and customers must ensure that someone is available to receive the order.
For more details, please refer to our Shipping & Delivery Policy.
4. Warranty & Replacement
We offer an 18-month replacement warranty and a 12-year service warranty on our tanks.
Warranty claims must be accompanied by the original warranty card provided at the time of delivery.
Warranty will be void if the tank is used or maintained improperly.
For more details, please refer to our Warranty & Replacement Policy.
5. Refund Policy
Aguar does not offer refunds once a purchase is made, as we stand by the quality and reliability of our products.
Any concerns regarding the product should be addressed through our replacement warranty.
6. Usage & Maintenance
Customers must follow the General Instructions provided for tank installation and maintenance.
The tank should be installed on a completely flat surface and properly secured if placed on a raised stand.
The use of acidic, salty, or borewell water for storage or cleaning will void the warranty.
7. Liability Limitations
Aguar is not responsible for any damages resulting from improper installation, misuse, or failure to follow maintenance guidelines.
We are not liable for any third-party modifications made to the tank.
8. Contact & Support
For any questions or concerns regarding these terms, please reach out to our support team at support@aguar.in or call us at 9567501395.
By purchasing from Aguar, you acknowledge and accept these terms and conditions. Thank you for choosing Aguar – Quality you can trust!